To our favorite patients in the world,
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
As our North Carolina GovernorRoy Cooper so eloquently stated on May 12, 2020, “It is important for people to get their preventive health care. I think we have the personal protective equipment in place now, where doctors can begin seeing people, dentists can begin seeing people. And you get that kind of preventive medical treatment that you need to stay healthy all the way around. That’s something we want to encourage during this time.”
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when your children receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of those agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask you some screening questions. You’ll be asked those same questions again when you are in the office
- Every patient and staff member on our schedule for the day will have their temperature taken in addition to the screening questions.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception are at any one time.
- Our staff will all be wearing additional personal protective equipment
- Plexi-glass barriers have been added and we will direct patients through our office along designated paths to maintain social distancing standards.
- Air purifiers have been installed in each operatory room, our waiting area, front desk area, and in our hygiene bay.
- We are sanitizing all touchable surfaces several times per day, in addition to the sanitizing we have always done in between every patient appointment.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call or text our office at (336) 335-9990 or visit our brand new website at https://www.childrensdentistnc.com/
Thank you for being our patient! We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Dr. Rachel Perentis, Dr. Greg Perentis, & the entire Atlantis Dentistry & Carousel Dentistry teams